Refund policy

Return Policy

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange or refund. 

We accept exchanges or give refunds for misprinted or items with defects.  Please submit a picture of the misprint or defect.

To start a return, sign into your account and click Start Return from the Order Status page.

If your return is accepted, we’ll send you a notification and either process your exchange for the same item, or process your return.  You will not need to return the defective item.

You can always contact us for any return question at platebangers@proton.me.  Please include name and order number in the email subject line.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Not withstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.